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Our dedicated staff remain available to help you during this challenging time. We are operating with normal business hours and are processing and fulfilling orders as normal. UPS shipping times are unable to be guaranteed at this time but we are doing everything we can to prevent order delays. We will continue to offer our services, uninterrupted, for the duration of this worldwide event. Please feel free to reach out if we can be of any extra assistance now or in the coming weeks. Please stay safe and know that you can count on us!

The SOA and CAS have taken steps to protect your health and safety by postponing and/or cancelling exams. We know these changes may be overwhelming so we have gathered the following updated information about the efforts being taken to manage these difficult circumstances on your behalf.

ASM and ACTEX study materials:


Digital ONLY


Printed & Digital Bundles

31-60 days purchase

inactive code, full refund

unopened material, full refund

unopened, inactive code: full refund


unopened, active code: refund for bundle - digital manual price only

≤ 30 days purchase

inactive OR active, full refund upon request

unopened material, full refund

unopened, inactive code: full refund with return of printed


unopened, active code: full refund with return of printed

ACTEX and ASM customers with active licenses not seeking a refund or who do not fit within the parameters of our temporary refund policy, we will guarantee access to all of the digital material associated with the materials for affected exams through the date of the next exam session

ActuarialExam (Condie):License purchased for Spring 2020 exams will be extended through the date of the Fall 2020 exam

Actuarial Brew:Current exam FM practice question licenses expiring prior to 6/11/2020 will be extended through 8/25/2020 (which is expected to accommodate 2 additonal exam sessions after the cancelled FM exam)

BTDT (Ostaszewski):Current license material licenses will be extended for 90 additional days

Coaching Actuaries:If you were scheduled to take a test that has been postponed, we are providing a complimentary subscription that matches your current subscription for you to use at any time between now and the next exam sitting.

The Edge: Spring 2020 exam material access will be extended through the date of that exam, once it is rescheduled

The Infinite Actuary:If you purchased any of our products for the spring 2020 sitting, we will be extending your expiration dates through the new date, once it becomes known. Also, anyone who purchases any of TIA's exam prep courses as of March 18, 2020 and later will be guaranteed access through the fall exam date.

PAK:Spring 2020 product access will be made available by PAK through the TBA date of the rescheduled exam (estimated June-September 2020)

XPA: Spring 2020 digital licenses will be extended to provide access through the Fall 2020 exam date

Other products:
The bookstore is committed to supporting students affected by the recent exam changes announced by the SOA and CAS. If the details above do not clarify a solution fitting for your situation, please know that we are continuing to gather information and will post updates here as quickly as possible. So, please check back.

We hope that you and your family are safe and we thank you for being a valued customer of The Actuarial Bookstore.